Unless it is inevitable, we delegate the tasks to others to make our lives easier. This holds true in hiring labourers as well. Rather than spending days and days on the lookout for the proper man for the job it is much more convenient to assign the task to a recruitment agency. However, have you stopped to think whether you are getting an exceptional service or just the average?Here are some tips for checking the quality of service of the labour hiring agency you are using.
Availability
Are they available all throughout the year or do you have to wait until the next working day to reach them? Having to wait would, in most instances, mean that the work you had scheduled for will be stopped. This is not acceptable as interrupted work is costly no matter in which industry you are.
Do they comply with the required policies and do they have insurance cover?
When you assign a task to a recruitment agency you expect them to take the stress away from you. This will not happen if they do not have the proper insurance covers and if the agency or their workers do not comply with the industry standards or policies.
This requirement may not be as apparent in the other fields as much as it is in the construction industry but even landscape recruitment agencies should adhere to policies and have insurance.It is also important that they give due consideration to safety and that the workers are properly equipped and that they are given safety trainings as appropriate.
Do they listen?
Make sure you select a recruitment agency which pays attention to your requirements or else you may end up with a person skilled in turf laying Sydney when you asked for an electrician.They should allow you to do the talking; not force their ideas on you. After all you are only looking for people to do the job you have designed for them not to plan the tasks for you. The agency you chose should be willing to communicate with you after the contract has been signed with the same enthusiasm they showed when you were negotiating.
How do they interview?
Do not be shy. Ask to have a look at the interview notes and references of the workers who have been sent to fulfil your requirements. You should be satisfied with the interview process and the depth of the interview before you allow the workers they sent to assume their tasks.
Do they have proper people for the job?
Ensure that the workers on the hiring agency’s database are skilled workers and not just anyone looking for a job. This can be easily done by going through the references the labourers provided. If the hiring agency has no references of the workers you may want to reconsider your choice.
Check their past
You are giving a huge responsibility to the labour hiring agency so the least you can do is carryout a background check on them. See if they are earning profits, who their clients are and get a few client references. You cannot possibly rely on the words of the hiring agency without finding out for yourself. The bottom line is that the labour hiring agency you chose is capable of delivering what they promised so that you will not be wasting your money and time on something which is not giving the expected results. For more information, please click here.
